Cancellation Policy

If you are making a modification or cancelling an existing room reservation, you may do so up to 7 days prior to arrival for a suite reservation or by 4pm Pacific time, 1 day prior to arrival for guest rooms, to avoid a charge of 1 night’s room and tax. For each suite reservation, a deposit of 1 night’s room and tax will be applied to your method of payment at the time of booking. Cancellations must be received at least 7 days prior to the scheduled arrival to avoid a charge of the deposit. Cancellations made within 7 days of the scheduled arrival, forfeit 1 night room and tax charges. For guests arriving between July 1st and September 4th you must cancel 3 days prior to your arrival date.

Reservations with advanced purchase rates and other limited exclusions will be subject to the rate offer rules communicated at the time of booking. Please note that changes to the reservation will be subject to availability and any pricing changes or rate differences.

If you are booking via third-party travel professionals or online travel agencies, you are advised to contact the booking provider for information on their policies.

For any questions or inquiries, please reach out to our reservations team at reservations@shuttersonthebeach.com.

Guarantee Reservation

Reservations must be guaranteed by a credit card when you book your stay. A valid government issued photo ID will be required upon check-in. To cover incidentals, $250/day will be authorized on your credit or debit card.

Early Arrival | Late Departure | Early Departure

Check-in time is 4:00 pm and check-out time is 12:00 Noon. For early arrivals, please let us know in advance so we may prioritize your request. If we cannot accommodate your early arrival, we will gladly stow your luggage safely and securely. Late departure may result in a fee. If you check out or leave before your scheduled departure date, there may be a fee or rate adjustment.

Taxes and Fees

Room rates are subject to the following nightly fees:

• Santa Monica Room Occupancy Tax: 15.00% per night
• Santa Monica TMD Fee: $6.75 per night
• Tourism Assessment Fee: $2.50
• Tourism Improvement District Fee: $2.00
  
  
  

The Resort Fee of $55 per night (plus 15% tax) includes:

• Welcome drink (value up to $40)
• Daily yoga on the beach (value at $85)
• Daily two-hour bicycle rental (value at $28 per person)
• Beach Activities Concierge
• Afternoon house car for transfers within a 3-mile radius
• Premium high-speed internet access (value at $25)
• Twice daily in-room bottled water service
• Complimentary EV charging

In-Room Dining Fees:

• 6% Administration Fee
• 20% Service Charge
  
  
  

Pet Policy

Shutters on the Beach is pleased to welcome your furry travel companion. Well-behaved dogs up to 25 pounds (maximum of 2 pets) are welcome at our pet-friendly luxury Santa Monica hotel. Restrictions may apply.

We require a one-time $125 pet fee per stay. For more information, visit this page: https://www.edwardthomasco.com/pet-policy.

Smoking Policy

Shutters on the Beach is a strictly non-smoking hotel. All forms of smoking are prohibited. This includes cigarettes, e-cigarettes, cigars, marijuana or other detectable smoke. Smoking is not allowed in any public areas, food and beverage outlets or guest rooms. A minimum smoking fee of $500 will be assessed in the event smoking does occur in your guest rooms.

Parking Policy

We provide valet parking to our guests.

Fees:

• Overnight parking – $72
• Event parking - $25
• Visitor parking – First 3 hours with validation $16, every hour afterwards $10 (max at $72)
• First hour without validation $22, every hour afterwards $10 (max at $72)
  
  

Cribs and Rollaways

Cribs are available in your rooms and suites upon request.

Rollaway beds are available in your rooms and suites at the rate of $50/night. Maximum one per room.

Connecting Rooms

Connecting rooms are available, based on availability. Please contact our reservations team at reservations@shuttersonthebeach.com to place your request.

Accessible Rooms

Accessible rooms are available. To learn more click here.

Recreation

We offer daily fitness classes on the beach, an outdoor heated pool, whirlpool spa, chaise lounges, private cabanas and towel service. Seating at our pool is on a first come first serve basis and reserved for registered guests only. Our Fitness Center is open 24 hours featuring Techno Gym and Peloton equipment.

Personal trainers, yoga and meditation instructors are available upon request at an additional cost.

Beach Activity Center with bike rentals. (Seasonal)

Nearby Location

Directly on world-renowned Santa Monica Beach, a 3.5 mile stretch of well maintained, soft sandy beach, lined by a beautifully paved pathway. Walking distance to historic Santa Monica Pier, Third Street Promenade, Santa Monica Place and shopping district.

8 miles to Los Angeles International Airport and Rodeo Drive; 7 miles to Century City; 15 miles to Downtown LA.

One mile from the famously scenic Pacific Coast Highway, a favorite classic driving experience for California lovers around the world.

Transportation

Our concierge team is here to assist you in booking a wide range of transportation during your stay, from sedans, SUVs and convertibles. Please reach out via email at sotbconcierge@shuttersonthebeach.com to book your car through our preferred partners, Avalon Transportation and Midway Rental.